After receiving her MLIS Stephanie Davis worked in the field of knowledge management (KM) where she sourced, documented, categorized, and shared information about her consulting firm’s people and project experiences. Davis designed webpages, delivered training programs on information access and disclosure, and administered communications and awareness campaigns. She also tracked metrics and presented reports to senior management to demonstrate the KM program was delivering against our strategy and mandate. Davis became interested in keeping data secure and maintaining confidentiality while also focusing on how to make information as accessible as possible so her clients could achieve their objectives – and this article discusses her role as a privacy professional.
Adi Gaskell identifies how we often make an assessment of someone within the first few seconds of meeting them, but a recent study from Yale highlights just how pernicious these snap judgments can be.
Global Speaker and Thought Leader, Best-Selling Author, and Futurist Bill Jensen reviews critical facets of human capital management through the lens of the much heralded arrival of the robot manager. One key take-away from this article – Trust is a people issue.
Carolyn Elefant, Energy Law Entrepreneur, Eminent Domain Lawyer and Data Scientist, offers insights in response to the ABA’s November 2019 report on gender equality at biglaw. Among other issues, Elefant focuses on the ABA’s persistent failure to recognize the role of women-owned law firms to advancing gender equality and diversity in the profession.
Bill Jensen’s fascinating interview with Prof. Sohail Inayatullah, UNESCO Chair in Future Studies at UNESCO and USIM, focuses on the future of work, leadership and the significance of the Key Performance Indicator [KPI].
Earlier this year Ron Friedmann presented an interactive session on how law firm libraries can create new value, at the Ark conference Best Practices & Management Strategies for Law Firm Library, Research & Information Services (aka Ark Library). In this article he shares some session highlights, the voting results of the interactive portion, his slides and and a link to his live presentation.
Nancy Dixon, a leader in the field of Knowledge Management, has been thinking about and studying what makes conversations work, and she has created a chart as a way to organize her thinking. She shares it to provide both an actionable guide to use with customers and colleagues, as well as to encourage conversation and additional thoughts.
Amanda L. Brown, Esq., Legal Technology Consultant, Louisiana Legal Aid Navigator Project, Louisiana Bar Foundation – shares her experience on how using technology is an effective way to bridge the justice gap, and supports this position by demonstrating how data-driven decisions are used to help shine a light on where the needs are to ensure that efforts are then appropriately channeled from the start.
Global Industry Analyst Josh Bersin addresses critical employee workplace analysis validating people skills as highly rated employer HR and talent requirements. In professions for whom continuous delivery of outstanding customer services using collaborative and dynamic team efforts is the norm, Bersin’s data driven analysis is a benchmark to expand upon organizational mission, vision and values.
Small and midsize law firms are benefiting from a range of agile, expert, value added services increasingly provided by Library team members in collaboration with firm colleagues in Conflicts, Finance and Marketing. Diana Koppang articulates the strategic impact of this multifaceted linchpin work product.