Category «Legal Marketing»

Reopening Your Law Firm: Your Clients

Nicole L. Black has published a series of articles focused on helping your firm work remotely and effectively throughout the pandemic. As many firms throughout the country are planning and executing phased re-openings, Nicole identifies issues and actions to assess and implement to permit your firm to open its doors to clients safely, with their best interests in mind.

Subjects: Communications, Economy, Healthcare, KM, Legal Marketing, Legal Profession

Goodbye World – An Innovative Approach to Estate Planning

Shellie Steele Reed is a non-traditional law student with experience in local government. This paper was written for Dennis Kennedy’s Delivering Legal Services course at Michigan State University College of Law (MSU). Shellie’s experience living in ten states and in Japan led her to believe that legal issues are often symptoms of larger problems. While taking classes through the Center for Law, Technology & Innovation program at MSU, Shellie has focused on learning skills needed to provide efficient and effective legal services, with an emphasis on process improvement and solving access to justice issues.

Subjects: Business Research, Economy, Education, Financial System, Legal Education, Legal Marketing

How Law Firms Are Responding to COVID-19 [Survey Results]

On an individual level, lawyers and legal professionals are experiencing a mix of productivity challenges in a new and potentially permanently changed legal landscape. Martin Cogburn discusses the top productivity challenges individuals are facing, the tools they’re adopting, and their thoughts on the long term effects of COVID-19 on the legal industry.

Subjects: Case Management, Health, KM, Law Firm Marketing, Leadership, Legal Marketing, Legal Profession, Legal Technology, Management, Technology Trends, Training

Re-Opening Your Law Firm: There’s a Bar Association Guide for That!

After months of business closures, many states are beginning to slowly allow more essential businesses to open their doors. In most states, law firms will be among the first wave of businesses that are permitted to resume providing services to the public. This is a welcome development for lawyers, but one that comes hand in hand with uncertainty. After all, resuming business in the midst of a pandemic is uncharted territory, and opening your firm doesn’t mean you’ll be returning to business as usual. Attorney Nicole L. Black identifies the host of issues that must be considered when re-opening, not the least of which is to ensure that the health of both law firm employees and clients is protected.

Subjects: Communication Skills, Health, Law Firm Marketing, Legal Marketing, Management, Meetings, Technology Trends, Telecommuting

7 Tips for Using Zoom on an iPad or iPhone

You will want to widely share Brett Burney’s quick guide to using Zoom on your iPhone or iPad. In the past month most if not all of us have been on Zoom meetings that include a lot of background noise that results in one or more people chiming in with the mantra – “mute your phone please!” Brett also points us to the important Safe Driving Mode.

Subjects: Communication Skills, Communications, Conferencing Software, Legal Marketing, Legal Technology

Securely Collaborate and Communicate Remotely: A How-To for Lawyers

Attorney and Legal Technology Evangelist Nicole L. Black delves into how collaborating effectively and confidentially has always been an important part of practicing law. The COIVD-19 pandemic has significantly increased the focus on identifying and implementing tools and techniques that enable secure communications and remote collaboration with team members and clients alike. Black recommends online portals as the perfect solution to this challenge.

Subjects: Communication Skills, Communications, KM, Law Firm Marketing, Law Firm Security, Legal Ethics, Legal Marketing, Legal Technology, Privacy, Technology Trends

2020 KM + Innovation Survey Results

Ron Friedman’s extensively documented article reports on the survey to support the 2020 Strategic Knowledge + Innovation Legal Leaders’ Summit, which took place in early February 2020. The Summit is a meeting of about 65 senior knowledge management professionals from large US, UK, and Canadian law firms. The depth and breath of actionable information and data shared in this article makes it a critical read for law firm and corporate KM and Innovation professionals.

Subjects: AI, Big Data, Case Management, Communication Skills, Communications, Contact Management, Data Mining, Digital Archives, Information Architecture, Information Mapping, KM, Leadership, Legal Marketing, Legal Technology, Management, Presentation Skills, Team Building