Category «Presentation Skills»

When Should Presenters Apologize?

Referencing decades of experience as a presenter and an attendee at presentations, Jerry Lawson cautions us not to begin a presentation with an apology, which can be compelled by a tech glitch or some other reason not within our control. Lawson states that the habit of beginning with an apology is so old that it has a name in Medieval rhetoric, the captatio benevolentiae, meaning an attempt to capture the audience’s goodwill. Most importantly, It doesn’t work. Lawson highlights a range of scenarios for which an apology or no apology, are appropriate. His lesson applies to far more than presentations, as these reactions are common in a work environment where they may indeed not serve your objectives.

Subjects: Communication Skills, Continuing Legal Education, Education, Presentation Skills

Slide Show Formatting Basics

Legal tech expert and frequent speaker Jerry Lawson affirms that the best substantive presentation material looks even better if packaged well. Formatting slide shows is an art. Compliance with some basic slide show formatting principles won’t make you Monet, but will put you on the road to being a passable PowerPoint artist. Lawson shares his presentation tips and techniques.

Subjects: Communication Skills, Legal Marketing, Legal Profession, Presentation Skills

Presenter’s Guide Series, Part II – Dealing With Difficult Questions

Attorney Jerry Lawson is a legal tech expert with decades of experience delivering effective presentations. In this, the second part of a multi part series, Lawson shares insightful recommendations and techniques to successfully manage what can be challenging interactions with audience members during the course of a presentation.

Subjects: Communication Skills, Communications, Continuing Legal Education, Education, Presentation Skills, Training

Handling Questions: A Presenter’s Guide

OK, you have gotten through the body of your presentation satisfactorily. Time to relax, right? Nope. There is one hurdle left: The question and answer period. This is when some presenters wilt and others shine. With a few tips, some experience and a modicum of intestinal fortitude, you can shine every time. Jerry Lawson’s extensive experience as a speaker is put to good use in this article as he provides best practice advice for each stage of your presentation.

Subjects: Communication Skills, Communications, Presentation Skills, Training

Librarian, Market Thyself

Caren Luckie, Research Attorney at Jackson Walker LLP, acknowledges what so many of us know, that during COVID work from home we have all been very busy, and in many cases, even more than in past years. With no direct, in person contact with customers and clients, Luckie offers proactive ways to build and maintain visibility and value.

Subjects: Communication Skills, KM, Law Librarians, Legal Research Training, Library Marketing, Presentation Skills, Training

2020 in review: Legal software for working remotely

Attorney and legal technology expert Nicole L. Black has written throughout 2020 about cloud-based legal technology tools and their relevance to legal practices. Whether your law firm has already begun the shift to a cloud-based law practice or is planning to do so in the new year, you’ll undoubtedly find some or all of the software Black has covered over the past year to be useful. This article is a timely and actionable roundup of all of her articles on this topic from 2020.

Subjects: AI, Case Management, Communication Skills, Communications, Email Security, Legal Marketing, Legal Technology, Presentation Skills, Technology Trends

2020 KM + Innovation Survey Results

Ron Friedman’s extensively documented article reports on the survey to support the 2020 Strategic Knowledge + Innovation Legal Leaders’ Summit, which took place in early February 2020. The Summit is a meeting of about 65 senior knowledge management professionals from large US, UK, and Canadian law firms. The depth and breath of actionable information and data shared in this article makes it a critical read for law firm and corporate KM and Innovation professionals.

Subjects: AI, Big Data, Case Management, Communication Skills, Communications, Contact Management, Data Mining, Digital Archives, Information Architecture, Information Mapping, KM, Leadership, Legal Marketing, Legal Technology, Management, Presentation Skills, Team Building