Category «Communications»

Pete Recommends – Weekly highlights on cyber security issues, April 30, 2022

Privacy and cybersecurity issues impact every aspect of our lives – home, work, travel, education, health and medical records – to name but a few. On a weekly basis Pete Weiss highlights articles and information that focus on the increasingly complex and wide ranging ways technology is used to compromise and diminish our privacy and online security, often without our situational awareness. Four highlights from this week: Amazon Workers Can Now Keep Cell Phones at Work; Best Reverse Image Search Tool: Google, Bing, Pixsy, Tineye; Google adds more ways to remove yourself from Search results; and Shut Stalkers Out of Your Tech.

Subjects: Blockchain, Civil Liberties, Communications, Cybersecurity, Economy, Privacy, Reference Resources, Search Engines, Search Strategies

Propaganda, Mis- and Disinformation, and Censorship: The War for Hearts and Minds

Author and blogger Dave Pollard addresses the incendiary global war of lies vs. truth, reminiscent of the MAD Magazine cartoon Spy Vs. Spy for those who of us who can recall the scenarios they played which remain eerily prescient. Pollard posits the most effective way to win and retain political power is by seizing the hearts and minds of citizens through a mix of propaganda, mis- and disinformation, and censorship. He continues, this is especially true now, living with a ubiquitous and unceasing firehose of often-conflicting information, and exploitative for-profit “social” media controlled by a handful of dimwitted and unstable western oligarchs.

Subjects: Communications, Competitive Intelligence, Ethics, Free Speech, Information Management, KM, News Resources, Social Media

The intentional law office

Legal sector analyst Jordan Furlong writes that it’s taken two years of rolling pandemic lockdowns to shake us from our torpid habit of gathering together only to work alone. Over the next decade, a Stanford professor estimates, US workers will spend a quarter of their work time at home — “the number of person-days in the office is never going back to pre-pandemic average, ever.” This has obvious ramifications for corporate office space, employee well-being, and even climate change. But the workplace itself is ground zero for this change, and there will be enormous ramifications in this regard alone. Furlong’s thought provoking essay identifies critical choices that can be made that will result in better outcomes for law firms moving forward.

Subjects: Communications, KM, Law Firm Marketing, Leadership, Management, Telecommuting

The Russian invasion shows how digital technologies have become involved in all aspects of war

Since Russia invaded Ukraine, we keep hearing that this war is like no other; because Ukrainians have cellphones and access to social media platforms, the traditional control of information and propaganda cannot work and people are able to see through the fog of war. For these communications scholars and historians, Professors Katharina Niemeyer, Dominique Trudel, Heidi J. S. Tworek, Maria Silina and Svitlana Matviyenko, it is important to add nuance to such claims. The question is not so much what is “new” in this war, but rather to understand its specific media dynamics. One important facet of this war is the interplay between old and new media — the many loops that go from Twitter to television to TikTok, and back and forth.

Subjects: AI, Communications, KM, Social Media, Technology Trends

2022 Guide to Internet Privacy Resources and Tools

The implementation and maintenance of reliable applications in all sectors to secure and protect against cybercrime and security breaches is increasingly important as we move toward a return to an onsite work posture. This comprehensive guide by Marcus P. Zillman identifies a wide swath of privacy resources from which you can choose to apply to secure online and mobile activities in personal, academic, government or corporate environments. It includes best practices resources as well as online privacy applications, tools and strategies including: email, search and browsing, mobile phone calls, and enterprise wide data security.

Subjects: AI, Big Data, Blockchain, Communications, Criminal Law, Cybercrime, Cyberlaw, Cybersecurity, Email Security, Encryption, Financial System, Legal Research, Legal Technology, Search Engines, Search Strategies, Software

Pete Recommends Weekly highlights on cyber security issues, January 29, 2022

Privacy and cybersecurity issues impact every aspect of our lives – home, work, travel, education, health and medical records – to name but a few. On a weekly basis Pete Weiss highlights articles and information that focus on the increasingly complex and wide ranging ways technology is used to compromise and diminish our privacy and online security, often without our situational awareness. Five highlights from this week: How ID.me’s Face Recognition for IRS, Unemployment Works; A Former Hacker’s Guide to Boosting Your Online Security; White House clamps down on federal cybersecurity after big hacks; How to Download Everything Amazon Knows About You (It’s a Lot); and Teamwork, trust and threat sharing key to cybersecurity.

Subjects: AI, Communications, Cybercrime, Cybersecurity, Data Mining, E-Commerce, Ethics, Free Speech, Freedom of Information, Government Resources, KM, Legal Research, Privacy, Search Engines, Social Media, Telecommuting

Listening to the Client

In over 30 years of working with law firms on improving productivity and profitability Heather Gray-Grant has seen countless marketplace surveys on the incredible value of client feedback mechanisms. In many instances it’s been labelled as one of the fastest and most effective ways to boost firm revenue. So, you’d think that law firms would be all over this business practice as a standard operating procedure. But…not so much. Gray-Grant discusses how to effectively execute client surveys and audits that will benefit firms as well as customers.

Subjects: Communications, Data Mining, KM, Legal Marketing, Legal Profession, Management

Is Remote Work a Thing Now?

Heather Gray-Grant is a business strategist, marketing expert and executive coach who works primarily with small to medium sized law firms. In her article she shares lessons learned on how to effectively manage remote working by law firm attorneys and staff along with the significant implications respective to marketing, HR, technology, firm strategy and administration.

Subjects: Communication Skills, Communications, KM, Law Firm Marketing, Legal Profession, Recruiting, Telecommuting

Handling Questions: A Presenter’s Guide

OK, you have gotten through the body of your presentation satisfactorily. Time to relax, right? Nope. There is one hurdle left: The question and answer period. This is when some presenters wilt and others shine. With a few tips, some experience and a modicum of intestinal fortitude, you can shine every time. Jerry Lawson’s extensive experience as a speaker is put to good use in this article as he provides best practice advice for each stage of your presentation.

Subjects: Communication Skills, Communications, Presentation Skills, Training

It’s not just bad behavior – why social media design makes it hard to have constructive disagreements online

Good-faith disagreements are a normal part of society and building strong relationships. Yet it’s difficult to engage in good-faith disagreements on the internet, and people reach less common ground online compared with face-to-face disagreements. There’s no shortage of research about the psychology of arguing online, from text versus voice to how anyone can become a troll and advice about how to argue well. But there’s another factor that’s often overlooked: the design of social media itself. Amanda Baughan and her colleagues investigated how the design of social media affects online disagreements and how to design for constructive arguments.

Subjects: Communication Skills, Communications, Social Media