Category «Leadership»

Employees are feeling burned over broken work-from-home promises and corporate culture ‘BS’ as employers try to bring them back to the office

As vaccinations and relaxed health guidelines make returning to the office a reality for more companies, there seems to be a disconnect between managers and their workers over remote work. A good example of this is a recent op-ed written by the CEO of a Washington, D.C., magazine that suggested workers could lose benefits like health care if they insist on continuing to work remotely as the COVID-19 pandemic recedes. The staff reacted by refusing to publish for a day. While the CEO later apologized, she isn’t alone in appearing to bungle the transition back to the office after over a year in which tens of millions of employees were forced to work from home. A recent survey of full-time corporate or government employees found that two-thirds say their employers either have not communicated a post-pandemic office strategy or have only vaguely done so. As workforce scholars, Kimberly Merriman, David Greenway and Tamara Montag-Smith are interested in teasing out how workers are dealing with this situation. Their recent research found that this failure to communicate clearly is hurting morale, culture and retention.

Subjects: Communications, Healthcare, KM, Leadership, Management, Telecommuting

The Post-Pandemic Law Practice: What Lawyers Need to Know

Nicole L. Black’s third article in a series discusses the value of an expansive new report from the ABA, Practicing Law in the Pandemic and Moving Forward: Results and Best Practices from a Nationwide Survey of the Legal Profession. The results cover a broad overview of topics ranging from the impact of the pandemic on the legal profession to post-pandemic expectations and recommendations for both legal employers and individual lawyers.

Subjects: Communication Skills, Healthcare, KM, Law Firm Marketing, Legal Profession, Management

Librarian, Market Thyself

Caren Luckie, Research Attorney at Jackson Walker LLP, acknowledges what so many of us know, that during COVID work from home we have all been very busy, and in many cases, even more than in past years. With no direct, in person contact with customers and clients, Luckie offers proactive ways to build and maintain visibility and value.

Subjects: Communication Skills, KM, Law Librarians, Legal Research Training, Library Marketing, Presentation Skills, Training

Review: Dennis Kennedy’s Successful Innovation Outcomes in Law

Jerry Lawson is a lawyer, speaker, author, advisor and leader in the field of legal technology. If you are looking to get better results from your organization, whether a law firm or other legal organization, Lawson believes you can’t do better than letting Dennis Kennedy’s recent book be your guide.

Subjects: KM, Law Firm Marketing, Leadership, Legal Marketing, Legal Profession, Management

Keynote: AI Transformation – Competing in the Age of AI #KMWorld

Knowledge sharing, social media and knowledge management expert V. Mary Abraham shares her readout and impressions of this timely and impactful keynote presented by Marco Iansiti, Harvard Business School Professor of Business Administration, and Coauthor of Competing in the Age of AI. Abraham’s insights encompass how the pandemic is accelerating enormous changes. Within 5-10 years, every organization will be run differently. Those who invest in digital transformation will do just fine. Those who do implement tangible change not will be left behind.

Subjects: AI, Big Data, Communications, Information Architecture, KM, Management

2020 in review: Legal software for working remotely

Attorney and legal technology expert Nicole L. Black has written throughout 2020 about cloud-based legal technology tools and their relevance to legal practices. Whether your law firm has already begun the shift to a cloud-based law practice or is planning to do so in the new year, you’ll undoubtedly find some or all of the software Black has covered over the past year to be useful. This article is a timely and actionable roundup of all of her articles on this topic from 2020.

Subjects: AI, Case Management, Communication Skills, Communications, Email Security, Legal Marketing, Legal Technology, Presentation Skills, Technology Trends

Pete Recommends – Weekly highlights on cyber security issues, November 15, 2020

Privacy and security issues impact every aspect of our lives – home, work, travel, education, health and medical records – to name but a few. On a weekly basis Pete Weiss highlights articles and information that focus on the increasingly complex and wide ranging ways technology is used to compromise and diminish our privacy and security, often without our situational awareness. Four highlights from this week: Older Android Phones Won’t Support Many Secure Websites in 2021; Gifting a gadget? Check its creep factor on Mozilla’s ‘Privacy not included’ list of shame; Here are the IT and cyber experts helping with the Biden transition; and Move to Telehealth Strains Therapists and Their Clients.

Subjects: Cybercrime, Cybersecurity, Gadgets/Gizmos, Government Resources, Health, Healthcare, Leadership, Privacy

A Time to Act: Putting Awareness into Action

Wendy L. Werner’s call to action is clear: “lawyers have a unique opportunity to intervene on behalf of those with fewer resources, and people who have been under served and under-represented. Many of us have been impacted by the growing knowledge of racial inequities, and recognition of disparities. This is a moment to intervene and no one group has more power to make a difference than lawyers. Now is the time.”

Subjects: Civil Liberties, Continuing Legal Education, Free Speech, Leadership, Legal Education, Legal Profession, Legal Research

Webinar Recap: How to Safeguard Your Law Firm Against Future Disruption

As the COVID-19 pandemic continues to surge in various parts of the country, you’re no doubt facing uncertainties on how and when to reopen your law firm. You’re also likely wondering about the future of your law firm and its book of business. One way to directly address these concerns is to prioritize preparing your firm for whatever may come. Whether it’s a pandemic or economic downturn, pre-emptive protocols and a strong technology foundation will help you maintain business continuity in the event of future disruption. Is your firm ready? If not, there’s no better time to ensure that you’re protected, and this free webinar and accompanying transcript by Nicole L. Black are excellent resources to help you mitigate an over abundance of challenges.

Subjects: Case Management, Conferencing Software, Disaster Planning, Health, Legal Marketing, Legal Profession, Legal Technology, Management