Nancy Dixon, a leader in the field of Knowledge Management, has been thinking about and studying what makes conversations work, and she has created a chart as a way to organize her thinking. She shares it to provide both an actionable guide to use with customers and colleagues, as well as to encourage conversation and additional thoughts.
Amanda L. Brown, Esq., Legal Technology Consultant, Louisiana Legal Aid Navigator Project, Louisiana Bar Foundation – shares her experience on how using technology is an effective way to bridge the justice gap, and supports this position by demonstrating how data-driven decisions are used to help shine a light on where the needs are to ensure that efforts are then appropriately channeled from the start.
Global Industry Analyst Josh Bersin addresses critical employee workplace analysis validating people skills as highly rated employer HR and talent requirements. In professions for whom continuous delivery of outstanding customer services using collaborative and dynamic team efforts is the norm, Bersin’s data driven analysis is a benchmark to expand upon organizational mission, vision and values.
Small and midsize law firms are benefiting from a range of agile, expert, value added services increasingly provided by Library team members in collaboration with firm colleagues in Conflicts, Finance and Marketing. Diana Koppang articulates the strategic impact of this multifaceted linchpin work product.
Our exposure to and reliance upon an increasingly ubiquitous range of technology is intertwined with issues related to intellectual property law. With smartphone cameras used to capture and share what their respective creators otherwise claim as intellectual property, to the devices, services and applications that comprise the Internet of Things (IoT), Ken Grady raises significant and as yet unresolved concerns about how the rule of law will be applied in response to the use, and misuse, of AI and digital personal assistants.
Stacy Nykorchuk’s article documents significant facets of determining organizational knowledge strategies, creating the appropriate architecture for the content, managing content creation by subject matter experts, aligning systems with objectives, understanding user, stakeholder and client feedback, and acknowledging associated risk based on work product.
Debbie Rabina, Ph.D., Professor, Pratt Institute, School of Information posted this blog that merits sharing for both its intent, the use of Twitter to attract the attention of the President-Elect, and the crowd sourcing concept. Rabina states: America deserves a president who is well versed in the history of this nation and the documents upon which that history was built. Let’s present those documents to the President-Elect through his favorite medium–Twitter. Tweetathon began at 9am (central) on December 1, 2016. You are welcome to join at any time. Feel free to use whatever government related document (Supreme Court decisions, inaugural addresses, speeches, early American papers, etc.) strikes your fancy. Tag each tweet with the hashtag #GovDocs2Trump and please send them to @realdonaldtrump. This way we can fill his feed.
Legal marketing and business development expert Eric Dewey defines a new term for a multifaceted expert work product and deliverable that librarians are uniquely positioned to develop, implement and manage in a critical leadership role for customers.
Author, professor, editor Bruce Rosenstein highlights his 10 Elements of the Future based on his many years of study of Peter Drucker’s work. These elements are an actionable resource for proactively and positively engaging with the multifaceted challenges and opportunities we are encountering in our work places and personal lives.
Greg Lambert Chief Knowledge Services Officer at Jackson Walker, LLP in Houston calls out the proactive, expertise, and tangible roles law library leaders must undertake in light of changes in organizational roles, including outsourcing.