Ron Friedman’s extensively documented article reports on the survey to support the 2020 Strategic Knowledge + Innovation Legal Leaders’ Summit, which took place in early February 2020. The Summit is a meeting of about 65 senior knowledge management professionals from large US, UK, and Canadian law firms. The depth and breath of actionable information and data shared in this article makes it a critical read for law firm and corporate KM and Innovation professionals.
David Dibble, an expert in systems-based sustainable organizational performance improvement, contrasts contributors to under-performing or failed Six Sigma and Lean programs with the Systems-Based Transformational Leadership Model (STL).
Global Speaker and Thought Leader, Best-Selling Author, and Futurist Bill Jensen reviews critical facets of human capital management through the lens of the much heralded arrival of the robot manager. One key take-away from this article – Trust is a people issue.
Attorney, award winning legal blogger, legal journalist and legal technologist Robert Ambrogi shares his vast knowledge and insights for crafting effective blog postings. Every blogger will benefit from reading and applying his suggestions to improve content, format and overall value to effectively deliver accurate, reliable, relevant knowledge sharing and to leverage subject matter marketing expertise.
Legal technology evangelist, author and blogger Nicole L. Black recommends that a legal blog is one of the best ways to create a memorable and search-engine-friendly online presence. Simply put, blogs are a great way for lawyers to showcase legal expertise while increasing their firms’ search engine optimization—all while helping them to stay on top of changes in their areas of practice by writing about them on their firm’s blog.
Nancy Dixon, a leader in the field of Knowledge Management, has been thinking about and studying what makes conversations work, and she has created a chart as a way to organize her thinking. She shares it to provide both an actionable guide to use with customers and colleagues, as well as to encourage conversation and additional thoughts.
As writer/editor for more than two decades, Sarah Gotschall’s article immediately piqued my interest. Gotschall writes that when she proofreads her own work product, she is doing so with what she think she wrote in mind, rather than than focusing specifically on the words on the page. The addition of Speak command to your Quick Access Toolbar in Microsoft Word will be of interest to writers, editors, researchers, librarians, InfoPros, students, and marketing folks too.
Global Industry Analyst Josh Bersin addresses critical employee workplace analysis validating people skills as highly rated employer HR and talent requirements. In professions for whom continuous delivery of outstanding customer services using collaborative and dynamic team efforts is the norm, Bersin’s data driven analysis is a benchmark to expand upon organizational mission, vision and values.
Advertising is now part of a complex ecosystem that engages a wide range of components, including but not limited to: social media, Big Data, AI, data mining, competitive intelligence, and marketing. Alan Rothman reveals and explains for readers just how utterly different and hyper-competitive advertising now is, with work product largely splayed across countless mobile and stationary screens on Planet Earth. Rothman describes how expertly chronicling and precisely assaying the transformative changes happening to this sector is an informative and engaging new book, Frenemies: The Epic Disruption of the Ad Business (and Everything Else), by the renowned business author Ken Auletta. Just as a leading ad agency in its day cleverly and convincingly took TV viewers on an endearing cultural tour of the U.S .as we followed the many ad-ventures of Bartles & Jaymes, so too, this book takes its readers on a far-ranging and immersive tour of the current participants, trends, challenges and technologies affecting the ad industry. Auletta’s book is not only timely and insightful, but demonstrably valuable for the professionals in the legal sector who are striving to effectively engage, employ and measure the value of marketing to clients and potential clients in a rapidly changing environment increasingly dependent upon using big data and analytical platforms.
In the first of a three part series, Paul Gatz articulates the importance of acknowledging the “learner’s paradox” that “legal research is the process of identifying and retrieving the law-related information necessary to support legal decision-making.” Expert legal researchers conduct their work within the territory of the known and the unknown, the facts, the suppositions, and the possibilities that skilled and strategic students seek to learn and thereafter apply within their course of studies, and subsequently bring forward to support their respective practice of law. [Link to Part 2 of this series]