Category «Case Management»

The Case for Law Practice Management Software

The software that lawyers relied on to run their firms used to be premise-based, but as reported by Nicole L. Black, in 2021 cloud computing software is the most prevalent. In fact, even before the pandemic, lawyers were adopting cloud-based legal software at higher rates than ever before. According to the 2020 ABA Legal Technology Survey Report, 59% of lawyers surveyed were already already using cloud-based software pre-COVID. Notably, the results of another survey conducted by MyCase in mid-2020, showed the social distancing requirements of the pandemic have only served to accelerate this trend.

Subjects: Case Management, Communications, Information Architecture, Information Management, KM, Legal Technology, Technology Trends

Microsoft OneDrive Explained

There are many ways to store and share documents online. Box, Dropbox, ShareFile, and Google Drive are but a few of the popular products. For firms using Microsoft 365 Catherine Reach Sanders describes how you already have an online document storage tool built in – MS OneDrive. What can you do with OneDrive, what are the pros and cons, what is the difference between it and SharePoint? Sanders provides the answers!

Subjects: Case Management, KM, Legal Technology, Product Reviews, Software, Technology Trends

2020 in review: Legal software for working remotely

Attorney and legal technology expert Nicole L. Black has written throughout 2020 about cloud-based legal technology tools and their relevance to legal practices. Whether your law firm has already begun the shift to a cloud-based law practice or is planning to do so in the new year, you’ll undoubtedly find some or all of the software Black has covered over the past year to be useful. This article is a timely and actionable roundup of all of her articles on this topic from 2020.

Subjects: AI, Case Management, Communication Skills, Communications, Email Security, Legal Marketing, Legal Technology, Presentation Skills, Technology Trends

Webinar Recap: How to Safeguard Your Law Firm Against Future Disruption

As the COVID-19 pandemic continues to surge in various parts of the country, you’re no doubt facing uncertainties on how and when to reopen your law firm. You’re also likely wondering about the future of your law firm and its book of business. One way to directly address these concerns is to prioritize preparing your firm for whatever may come. Whether it’s a pandemic or economic downturn, pre-emptive protocols and a strong technology foundation will help you maintain business continuity in the event of future disruption. Is your firm ready? If not, there’s no better time to ensure that you’re protected, and this free webinar and accompanying transcript by Nicole L. Black are excellent resources to help you mitigate an over abundance of challenges.

Subjects: Case Management, Conferencing Software, Disaster Planning, Health, Legal Marketing, Legal Profession, Legal Technology, Management

How Law Firms Are Responding to COVID-19 [Survey Results]

On an individual level, lawyers and legal professionals are experiencing a mix of productivity challenges in a new and potentially permanently changed legal landscape. Martin Cogburn discusses the top productivity challenges individuals are facing, the tools they’re adopting, and their thoughts on the long term effects of COVID-19 on the legal industry.

Subjects: Case Management, Health, KM, Law Firm Marketing, Leadership, Legal Marketing, Legal Profession, Legal Technology, Management, Technology Trends, Training

2020 KM + Innovation Survey Results

Ron Friedman’s extensively documented article reports on the survey to support the 2020 Strategic Knowledge + Innovation Legal Leaders’ Summit, which took place in early February 2020. The Summit is a meeting of about 65 senior knowledge management professionals from large US, UK, and Canadian law firms. The depth and breath of actionable information and data shared in this article makes it a critical read for law firm and corporate KM and Innovation professionals.

Subjects: AI, Big Data, Case Management, Communication Skills, Communications, Contact Management, Data Mining, Digital Archives, Information Architecture, Information Mapping, KM, Leadership, Legal Marketing, Legal Technology, Management, Presentation Skills, Team Building

Automation in MS Outlook

This guide by legal tech expert Catherine (Sanders) Reach is a must-read for every Outlook user seeking to implement value added features and functions that are currently underused, or not used at all. Many of us spend a good portion of our day in Outlook, receiving and responding to email, sending and filing attachments, scheduling appointments, responding to meetings, and updating contacts. Sanders Reach identifies key shortcuts, tools and techniques already built into application, as well as third-party add-ins, to help manage your communications much more effectively.

Subjects: Case Management, Communications, Contact Management, Email

The Decade in Legal Tech: The 10 Most Significant Developments

Robert Ambrogi describes and identifies why this was a decade of tumult and upheaval in legal technology, bringing changes that will forever transform the practice of law and the delivery of legal services. From the ubiquity of big data, to migrating applicationsto the cloud, and the increasing adoption AI, Ambrogi’s keen insights and comprehensive expertise make this article critical reading.

Subjects: AI, Case Management, Law Firm Marketing, Legal Ethics, Legal Research, Legal Technology, Technology Trends

Terms, Tags, and Classification

It is helpful to classify documents or other content items to make them easier to find later. Searching the full text alone can retrieve inaccurate results or miss appropriate documents containing different words from the words entered into a search box. A document or content management system may include features for tagging, keywords, categories, indexing, etc. Taxonomist Heather Hedden identifies the difference between these elements to facilitate the implementation of more effective knowledge and content management.

Subjects: Business Research, Case Management, Competitive Intelligence, E-Discovery, Information Architecture, Information Mapping, KM