Category «KM»

It’s not just a social media problem – how search engines spread misinformation

Chirag Shah, Associate Professor in the Information School, University of Washington and Founding Director of InfoSeeking Lab, which focuses on issues related to information seeking, human-computer interaction (HCI), and social media. Shah’s research describes how search engines are not just one of society’s primary gateways to information and people, but they are also conduits for misinformation. Similar to problematic social media algorithms, search engines learn to serve you what you and others have clicked on before. Because people are drawn to the sensational, this dance between algorithms and human nature can foster the spread of misinformation.

Subjects: AI, Internet Trends, KM, Search Engines, Search Strategies, Social Media

Review: Dennis Kennedy’s Successful Innovation Outcomes in Law

Jerry Lawson is a lawyer, speaker, author, advisor and leader in the field of legal technology. If you are looking to get better results from your organization, whether a law firm or other legal organization, Lawson believes you can’t do better than letting Dennis Kennedy’s recent book be your guide.

Subjects: KM, Law Firm Marketing, Leadership, Legal Marketing, Legal Profession, Management

LLRX February 2021 Issue

Articles and Columns for February 2021 Poem – Dear Garbage Trucks – by Elizabeth Gibbens. New Normal Start Up Resources 2021 – As we collectively work toward establishing a post-coronavirus future, there is a need to go beyond identifying operational goals, objectives, products and services tied to work in physical locations. For both existing organizations …

Subjects: KM

New Normal Start Up Resources 2021

As we collectively work toward establishing a post-coronavirus future, there is a need to go beyond identifying operational goals, objectives, products and services tied to work in physical locations. For both existing organizations and startups, effectively pivoting to a future that includes routine remote work and online collaboration that drives all facets of management, development, marketing, and communications. This guide by Marcus P. Zillman identifies a wide range of actionable resources that can help empower new companies and established public and private sector organizations as they navigate challenges and leverage new opportunities.

Subjects: Business Research, Communications, Competitive Intelligence, Information Management, KM, Social Media

We are STENO. This is why we are still here.

The February 2021 Senate impeachment trial of Donald Trump was a significant example of the critical work done by America’s stenographers. Ana Fatima Costa broadens our awareness about her profession whose members have been providing immediate transcription of the spoken word via cutting-edge CAT technology known as “realtime” (from shorthand to English) since the 1960s. Costa describes how her colleagues work diligently as guardians of the record in a challenging, stressful job capturing the spoken word in high-profile events, providing verbatim, accurate, official transcripts for Congressional hearings, in deposition rooms, at trials, arbitrations, and for captioning services used by media organizations.

Subjects: Congress, Court Resources, Courts & Technology, Government Resources, KM, Legislative, Litigation Support

46,218 news transcripts show ideologically extreme politicians get more airtime

Professors Joshua Darr, Jeremey Padgett and Johanna Dunaway research how changes in the media have shifted the incentives of elected officials and the considerations of voters, and what that means for American democracy. In recent work, they showed that extremely conservative and extremely liberal legislators receive far more airtime on cable and broadcast news than their moderate counterparts.

Subjects: AI, Communications, Congress, KM, Legislative, Social Media

Black and Hispanic people more ‘engaged’ with books than most Americans are: New report from Panorama Project

David H. Rothman, cofounder of LibraryEndowment.org, discusses the new Panorama Project report that covers a variety of topics, ranging from piracy to synergies between books and other media. Specifically significant to Rothman is the report’s data indicating that avid book engagers (4+ books/month) are more ethnically diverse and younger than the general survey population.

Subjects: Education, KM, Libraries & Librarians

Microsoft OneDrive Explained

There are many ways to store and share documents online. Box, Dropbox, ShareFile, and Google Drive are but a few of the popular products. For firms using Microsoft 365 Catherine Reach Sanders describes how you already have an online document storage tool built in – MS OneDrive. What can you do with OneDrive, what are the pros and cons, what is the difference between it and SharePoint? Sanders provides the answers!

Subjects: Case Management, KM, Legal Technology, Product Reviews, Software, Technology Trends