Category «Information Management»

New Survey on Technology Use by Law Firms: How Does Your Firm Compare?

Nicole L. Black recommends firm conduct a technology audit to review the need for software updates, to identify and replace outdated technology and applications, and to plan and implement migrating operations such as document management and time and billing systems to cloud computing.

Subjects: Digital Archives, Information Architecture, Information Management, Legal Technology, Technology Trends

How Law Firm Libraries Can Create New Value

Earlier this year Ron Friedmann presented an interactive session on how law firm libraries can create new value, at the Ark conference Best Practices & Management Strategies for Law Firm Library, Research & Information Services (aka Ark Library). In this article he shares some session highlights, the voting results of the interactive portion, his slides and and a link to his live presentation.

Subjects: Business Research, Communications, Competitive Intelligence, Information Management, KM, Law Librarians, Leadership, Legal Research, Legal Technology, Library Marketing, Outsourcing, Reference Services

Long Tail. Fat Risk. Why You May Want to Rethink Your “Platform” Strategy. Right Now

Tech savant, innovator and prognosticator – Jason Voiovich: “How many times in #marketing, #innovation, and #product strategy do we find ourselves looking only at the upside? In our TAM calculations, how often do we subtract out the “negative market”​ to account for risks? I’ve been doing this for nearly 25 years, and I never did. I suspect you haven’t either. I’m not sure I would have seen this as an obvious next step had I not spent the last year exploring the dark side of #platform strategies from Amazon, Google, Facebook, and Twitter. It’s time to look at these business models holistically. “

Subjects: Big Data, Business Research, Competitive Intelligence, Data Mining, Economy, Information Management, KM, Technology Trends

Five data lies that need to die … now streaming on Netflix

Using Netflix as an example and referencing a number of articles touting the company’s expert use of data analytics and algorithms, marketing savant Jason Voiovich argues that data helps make content decisions, but alone does not alone drive the decisions. Data is one asset among many – but humans decide what counts in the analysis. As data analytics increasingly drive corporate decision-making in all sectors, the lessons Voiovich highlights are critical to effective, accurate and responsible business practices.

Subjects: AI, Information Management, KM, Technology Trends

Pete Recommends – Weekly highlights on cyber security issues May 5, 2019

Privacy and security issues impact every aspect of our lives – home, work, travel, education, health and medical records – to name but a few. On a weekly basis Pete Weiss highlights articles and information that focus on the increasingly complex and wide ranging ways technology is used to compromise and diminish our privacy and security, often without our situational awareness. Four highlights from this week: Google to roll out auto-delete controls for location history and activity data; Rights groups challenge warrantless cellphone searches at U.S. border; U.S. cyber spies unmasked many more American identities in 2018; and Spies, Lies, and Algorithms.

Subjects: AI, Government Resources, Information Management, KM, Legal Research, Mobile Technology, Privacy, Search Engines, Social Media, Technology Trends

Knowledge Modeling

Taxonomist Heather Hedden compares and contrasts the work of creating a taxonomy to that of creating a knowledge model, which also involve inputs of people and content, but where more emphasis is on stakeholder/user input. As Hedden says, “content contains information, but people contain knowledge, so knowledge modeling requires the input of various people, with the input gathered in a comprehensive and systematic way.” This article clearly identifies more facets of the role of knowledge management within organizations in many sectors.

Subjects: Information Management, KM