Category «Reference Services»

Opinion – How a national library endowment could help Philadelphia

David Rothman continues his advocacy for a national library endowment to help K-12 and public libraries in Philadelphia, and around the country. His argument in favor of such an endowment is especially resonant in light of the recent college entrance cheating and bribery scams involving the children of wealthy parents and celebrities.

Subjects: Economy, Education, Libraries & Librarians, Reference Services

Our “Small” Project with a Big Impact: Littler’s Knowledge Desk, A Case Study

Cynthia L. Brown, Director Research Services at Littler Mendelson P.C. discusses the firm’s one-stop-shop for all KM and library research inquiries and needs – the Knowledge Desk. The Knowledge Desk is available to all Littler attorneys and staff for any legal research, traditional library resources, KM requests or questions concerning the legal training group Littler Learning Group (LLG). Via the Knowledge Desk, attorneys are connected to subject matter experts, a vast collection of databases, print materials, practice groups, internal work product and proprietary data collections, through which our team can search efficiently to locate exact information.

Subjects: KM, Libraries & Librarians, Library Marketing, Reference Services

eReference Library Link Dataset Toolkit 2017

This guide is a comprehensive link dataset toolkit of reliable resources available on the Internet to support your research across multiple subject matters and relevant to many disciplines. In many instances effective research begins and succeeds based on the choice to use resources such as those included here by Marcus Zillman, rather than defaulting to the use of a search engine. Consider your goals and objectives, and leverage sites and free knowledge services that will expand the scope of relevant results to your queries, as well as add new facets and dimension to your work product.

Subjects: Competitive Intelligence, Internet Resources, Internet Resources - Web Links, KM, Libraries & Librarians, Reference Services, Search Engines, Search Strategies

We Need Librarians Today More Than Ever – How an ancient profession stays on top of the digital age

Journalist and librarian Marcus Banks discusses the role, relevancy and impact of librarians in all sectors as we are increasingly overwhelmed with information and yet access to actionable resources is often blocked by fees and paywalls, and the goal of knowledge sharing is subsumed and often ill served by conflicting agendas. Librarians remain critical advocates for open access, teachers of digital literacy skills, proponents of services to all Americans, and touchstones for identifying truth in an increasingly growing sphere of fake news and information that fails to serve democracy, education, and commerce.

Subjects: Civil Liberties, Communications, Competitive Intelligence, E-Books, Education, Information Management, KM, Libraries & Librarians, Library Marketing, Reference Services

Student Research Resources on the Internet 2016

Marcus Zillman’s comprehensive, actionable guide provides links to hundreds of resources that assist students of all ages to leverage free and low cost resources to facilitate more efficient, effective learning – either as an individual, as part of a team, in a classroom, or as a member of a project oriented group. Whether you are seeking best practices for individual or team study – including guides, apps, wikis, tutorials, links to free courses and academic topical and subject guides, or how to locate e-text books and how to correctly create bibliographies and citations, this guide has all this information and so much more. If you are a student, an educator, a librarian or a researcher, these resources, many of which are from colleges, universities, libraries and schools, will expand your horizons and support your effort to be a creative, innovative, successful learner.

Subjects: Evaluation of Internet Resources, Information Management, Internet Resources - Web Links, KM, Mobile Technology, Product Reviews, Reference Services, Search Engines, Social Media, Technology Trends, Wiki, Writing Skills

Information Quality Resources and Expert Resources

Marcus Zillman’s guide is a comprehensive and selective bibliography including search engines, world wide web resources, services and sites currently offering free, value added content on the web. As more and more of the global population is accessing the web, making informed choices about what content to use to obtain reliable, accurate, actionable information becomes more critical. This guide provides an extensive range of reliable, relevant information to leverage – whether you are an educator, a librarian, a researcher, a lawyer, a student, a professional working on mission critical organizational objectives, or in the interest of current awareness. Gaining insight into your resources can be a challenging process if undertaken without benchmarks and skillfully researched pathfinders. This guide comprises a wide range of resources for everyone who regularly engages with web content for knowledge discovery, producing work product, and creating value added content related to specific sectors, issues or topics.

Subjects: Business Research, Competitive Intelligence, Information Management, Librarian Resources, Reference Resources, Reference Services, Web Site Evaluation

Library Research Guides: Best Practices

Many librarians have a set of research guides that they are responsible for keeping up to date, but finding time to devote to this important task can be extremely difficult. As libraries migrate to LibGuides 2.0, many are using this opportunity to study their users’ preferences, implement new policies, and completely refresh their research guide collection. If your library is going through this process, or you are simply planning on using the (relatively) calm summer months to update your research guides, here are ten best practice tips to keep in mind – by Kara Dunn, D`Angelo Law Library.

Subjects: Legal Research Training, Libraries & Librarians, Library Marketing, Library Software & Technology, Mobile Technology, News Resources, Online Legal Research Services, Reference Resources, Reference Services, Search Strategies

Computer Savviness: Step 4 to Information Literacy

Lorette Weldon shares her roadmap to Computer Savviness – be flexible enough to learn new concepts, methods, and technology developed for different kinds of communities – and do not be not averse to discovering and trying new applications and tools to learn and discern what may work best for your specific environment.

Subjects: Internet Trends, KM, Libraries & Librarians, Reference Resources, Reference Services, Search Strategies
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