Investing in Libraries is the Right Thing for Administrators To Do, Even if There Are Fewer Resources Overall

As colleges are opening up, and quickly going virtual in some cases, we are entering a very challenging year for the scholarly community. It isn’t at all certain how this academic year will shape up. Institutions are contending with the added costs of keeping students and faculty healthy and safe, while also picking up the added costs of transitioning to a virtual learning environment. In the spring there was much prognostication about the impacts for students. Since then there have been movements to protest the costs of tuition for a virtual learning experience or to protest the fees that universities normally charge. Some students are staying at home, foregoing this year entirely, or at the least not returning to campus and demanding refunds of their rental housing fees. All the while, state and local governments are reducing their budgets, and while government support of higher education has gone down significantly, it remains a significant component of many institution’s budgets. These cuts have pushed much of the costs to students and their families, also increasing inequality. For all this financial hardship, the one place the budget axe shouldn’t fall is the library.

Geisel Library, UCSD                                                                                                                                         
UCSD Geisel Library, image by [email protected], used via CC BY-SA license.

One of the core features of the in-person campus experience is the library. Many institutions feature the library prominently on campus, and many have invested heavily in their libraries as physical meeting spaces. There are so many great, beautiful libraries it is difficult to only highlight a top few. All this investment of physical space belies the fact that libraries are often also deeply technical infrastructure elements in the digital learning environment the campus provides. Many users of library resources, at least on campus, were only vaguely aware of the fact that the services they regularly use are provided by the library because of IP-based authentication. Now that nearly all access is remote access, the provision of library access has become apparent.

Libraries in this particular moment are more vital than ever to the digital learning environment that colleges and universities are seeking to deploy. No one would argue that everything a library provides is available entirely virtually, but an increasingly large amount is. Library acquisition budgets have been tilted in this direction for some time. And realistically, those resources are not free, nor anywhere close to free. One could, and many have, argued that the costs for digital resources is too high. We can save that discussion for another long, long, long Scholarly Kitchen thread.  

In this context, users are turning to library resources as much, if not more than ever, in this digital environment. Online usage was up significantly this spring in most institutions and likely will increase more in the fall as the temporary transition to virtual learning takes a more permanent form. The director of a prominent ARL library reported privately that their electronic book purchasing budget increased by more than 230% to support users working remotely who couldn’t obtain physical books. Other budgetary realignments are taking place around the community. Anecdotally, publishers are reporting significant increases in digital resource usage this spring as well. Libraries and publishers are succeeding in their mission of serving their respective communities despite the challenges.

In this world of digital delivery of content and learning, libraries provide critical infrastructure for the academy. The services they provide are no longer just books on a shelf or a computer terminal to write your paper on. Libraries provide access not just to research resources, but also to many of the tools for managing one’s research, reading, and resources. They provide information on impact and assessment. But most importantly, libraries are delivering content to the campus’ students and faculty, underpinning their research. They form the scholarly connective tissue that the entire institution relies upon to function.

As such, library budgets need to be supported and increased, not decreased and more should be done to advocate for this. Although events of 2020 are stressing university budgets like never before, a strong case exists — and it needs to be strongly made — for more funding of libraries. Back in 2012, following the last recession, it was reported that library budgets had fallen as a percentage of institutional expenditures continuing a 14-year trend at that time. The intervening years haven’t shown much improvement and library budgets remained under pressure before the pandemic hit. Because of the COVID-19 pandemic, there will likely be a reprioritization of library services in the new environment including a transition of focus in library acquisitions, library services, and library personnel. But refocusing with less is what libraries have been doing for years up to the point of breaking. 

If you look to the broader economy, where there are bright spots, they are mainly confined to those high-tech firms that are providing the digital infrastructure the rest of us need to function in our WFH environment. Many point with excitement to the fact that last week, the stock markets were back above their pre-COVID highs in February. But the majority of the increase has been at the very top-end of the tech sector. In particular, if you strip out Microsoft, Alphabet (i.e., Google), Amazon, Apple, Facebook, and Netflix, the S&P 500 measure of the market would be down by 4%. It is abundantly clear that technology is driving success in the broader market and is being rewarded for making our WFH lives possible. The same should be recognized within the academy.

Libraries are part of the high-tech side of academic institutions that are delivering services to their students. Students and faculty see the value, based on their usage of library services. As such, they need support and the investment that will come along with a realignment of institutional priorities that is a result of this pandemic-induced transformation. Whether these COVID-19 induced changes are temporary or long-term, it should be clear that libraries have been an under-funded corner of the academic landscape. For the success of the faculty and the students working remotely, this needs to change.

Editor’s note – This article is republished with permission of the author – with first publication on Scholarly Kitchen.

Posted in: Distance Learning, Economy, Education, KM, Libraries & Librarians, Reference Resources, Reference Services, Technology Trends, Telecommuting, Virtual Library