Category «KM»

Correcting The Legal Industry’s Bad Turn On Lean Thinking

Ken Grady’s commentary focuses on the challenges to successfully operationalizing “lean” in the legal sector. He states – “to understand why lean thinking is struggling in the legal industry, we need to understand who is teaching lean. Most of the people who “teach” lean in the legal industry have little experience implementing lean. They have read books, consulted, taught, and advised, but they haven’t been on the front lines doing thousands of hours of lean.”

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Subjects: KM, Legal Profession

Misinformation Overload

Librarian John Hubbard’s extensively documented article is timely and prescient, with its first publication on March 9, 2017 prior to: the release of James Comey’s book; a long series of departures from the White House and even more from Congress; with a backdrop of a rising storm of controversy about purported misconduct by the current U.S .President – in the decade prior to his election and during his campaign. Hubbard’s introduction: “We live in uncertain times. With big data and a boom in our ability to transmit ideas comes a seemingly greater amount of erroneous information, and therefore the need for everyone to be able to properly identify, discredit, and prevent the spread of falsehoods. What follows is a tour of how much the misrepresentation of reality pervades our world (from whimsical pranks and well-intentioned hoaxes to full-blown propaganda intended to defraud and manipulate), concluding with a discussion of tactics for taking a rational and scientific view so that we may both decrease our susceptibility and improve our ability to detect misinformation.”

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Subjects: Communications, Ethics, Internet Trends, KM, Social Media

Our “Small” Project with a Big Impact: Littler’s Knowledge Desk, A Case Study

Cynthia L. Brown, Director Research Services at Littler Mendelson P.C. discusses the firm’s one-stop-shop for all KM and library research inquiries and needs – the Knowledge Desk. The Knowledge Desk is available to all Littler attorneys and staff for any legal research, traditional library resources, KM requests or questions concerning the legal training group Littler Learning Group (LLG). Via the Knowledge Desk, attorneys are connected to subject matter experts, a vast collection of databases, print materials, practice groups, internal work product and proprietary data collections, through which our team can search efficiently to locate exact information.

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Subjects: KM, Libraries & Librarians, Library Marketing, Reference Services

Stagnation And The Legal Industry (Part 2) What Real Transformative Change Could Look Like

In his article Ken Grady describes one possible future for the legal services that embodies radical transformation. He bases this new paradigm on Elon Musk’s premise: the only things unchangeable are the laws of nature. In the case of your law practice this means that regulations, custom, habits, and processes and procedures are all the focus of actionable change. Grady suggests specific ways that the innovative use of current technology and how you approach your work and client services can effectively and positively impact the not too distant future of your profession.

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Subjects: AI, Case Management, E-Discovery, KM, Law Firm Marketing, Legal Profession, Legal Research, Legal Technology

Spotting Fake – Best Practices for Authenticating Trustworthy News Sources

Genevieve Zook’s guide to fake news takes a multifaceted, long view of the history of spreading misinformation, through word of mouth to the acceleration of this activity through social media. Zook identifies examples in which fake news impacts different disciplines, diverse topics and subject matter. She references the survey data gathered by reliable organizations that assist us in better understanding the dimensions of this issue. And vitally, Zook documents actionable resources, many of which are authored by law librarians, to facilitate our ability to make sound decisions, exercise our critical skills, and deliver expert services to our users and customers moving forward.

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Subjects: Evaluation of Internet Resources, Internet Resources - Web Links, KM, Law Librarians, Legal Research, Libraries & Librarians, Reference Resources

Why Knowledge Management Is A Misnomer

Knowledge Management has many facets, applications and roles within organizations, large, small and solo. Ken Grady’s interpretation of KM in this article represents the role of the “puzzle master,” one with which librarians, research analysts and infopros have demonstrated mastery.

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Subjects: KM, Legal Technology
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