Category «KM»

LLRX May 2021 Issue

Articles and Columns for May 2021 Competitive Intelligence – A Selective Resource Guide – Updated May 2021 – This guide on competitive intelligence resources on the web was first published in 2005, and Sabrina I. Pacifici has continued to edit, revise and update it over the course of 16 years. Her objective is to provide …

Subjects: KM

Employees are feeling burned over broken work-from-home promises and corporate culture ‘BS’ as employers try to bring them back to the office

As vaccinations and relaxed health guidelines make returning to the office a reality for more companies, there seems to be a disconnect between managers and their workers over remote work. A good example of this is a recent op-ed written by the CEO of a Washington, D.C., magazine that suggested workers could lose benefits like health care if they insist on continuing to work remotely as the COVID-19 pandemic recedes. The staff reacted by refusing to publish for a day. While the CEO later apologized, she isn’t alone in appearing to bungle the transition back to the office after over a year in which tens of millions of employees were forced to work from home. A recent survey of full-time corporate or government employees found that two-thirds say their employers either have not communicated a post-pandemic office strategy or have only vaguely done so. As workforce scholars, Kimberly Merriman, David Greenway and Tamara Montag-Smith are interested in teasing out how workers are dealing with this situation. Their recent research found that this failure to communicate clearly is hurting morale, culture and retention.

Subjects: Communications, Healthcare, KM, Leadership, Management, Telecommuting

The Post-Pandemic Law Practice: What Lawyers Need to Know

Nicole L. Black’s third article in a series discusses the value of an expansive new report from the ABA, Practicing Law in the Pandemic and Moving Forward: Results and Best Practices from a Nationwide Survey of the Legal Profession. The results cover a broad overview of topics ranging from the impact of the pandemic on the legal profession to post-pandemic expectations and recommendations for both legal employers and individual lawyers.

Subjects: Communication Skills, Healthcare, KM, Law Firm Marketing, Legal Profession, Management

We spent six years scouring billions of links, and found the web is both expanding and shrinking

More than a quarter of a century since its first commercial use, the growth of the online world is now slowing down in some key categories. A multi-year research project analyzing global trends in online diversity and dominance conducted by Paul X. McCarthy and Marian-Andrei Rizoiu reveals a dramatic consolidation of attention towards a shrinking (but increasingly dominant) group of online organizations. So, while there is still growth in the functions, features and applications offered on the web, the number of entities providing these functions is shrinking.

Subjects: Internet Trends, KM, Privacy, Social Media

LLRX April 2021 Issue

Articles and Columns for April 2021 Tips for Managing Remote Employees – Full-time remote work may continue to be with us for some time. Nicole L. Black discusses approaches that forward thinking law firm leaders can use to take advantage of this opportunity and fine tune their management skills for both in-office or remote teams. …

Subjects: KM

Review: Own the Map, by Conrad Samm

Jerry Lawson highly recommends Conrad Saam’s intriguing new book, Own the Map, which encourages lawyers to think about marketing in new and better ways. The author’s primary thesis is that most lawyers should concentrate appealing to potential clients near the lawyer’s location. Saam develops this thesis convincingly, but many will find his sometimes stunningly useful ideas about other aspects of lawyer marketing, like evaluating marketing efforts, even more valuable.

Subjects: Communications, Competitive Intelligence, KM, Law Firm Marketing, Legal Marketing, Search Engines, Social Media

Librarian, Market Thyself

Caren Luckie, Research Attorney at Jackson Walker LLP, acknowledges what so many of us know, that during COVID work from home we have all been very busy, and in many cases, even more than in past years. With no direct, in person contact with customers and clients, Luckie offers proactive ways to build and maintain visibility and value.

Subjects: Communication Skills, KM, Law Librarians, Legal Research Training, Library Marketing, Presentation Skills, Training

The Cord-Cutter’s Guide to Legal Research

In his review Jerry Lawson recommends Internet Legal Research on a Budget: Free and Low-Cost Resources for Lawyers, 2nd Edition as the single best resource he knows for lawyers interested in exploring how to cut legal research expenses by trying and using free or inexpensive legal information.

Subjects: Competitive Intelligence, Internet Resources, Internet Resources - Web Links, KM, Legal Research, Legal Technology, Search Strategies

Why Informal Information Sharing is Holding Your Organization Back

This article by Mary Ellen Bates is an excerpt from her recent presentation “The Strategic Value of Copyright Licensing Solutions,” to which she also provides a video link. Bates discusses ways published information is being used throughout organizations that you may not have considered, and the impact on copyright compliance.

Subjects: Communications, Competitive Intelligence, Copyright, Information Management, KM, Libraries & Librarians, Technology Trends, Training