The highest performing teams have rules
Patrick J. McKenna is a highly respected lecturer, strategist and advisor to law firms. McKenna’s experience has taught him that the best performing teams have discovered to operate effectively they need to formalize what they should specifically be able to expect of each other as members. He calls these expectations the group’s ‘Rules of Engagement’, and in this article he articulates that to be effective, these rules of engagement must be clear, consistent, agreed to and followed. A challenging endeavor in any workplace, but critical to high performing and innovative law firms.