Category «Librarian Resources»

A survey of over 17,000 people indicates only half of us are willing to trust AI at work

Professor Nicole Gillespie, and Research Fellows Caitlin Curtis, Javad Pool and Steven Lockey, discuss their new 17-country study involving over 17,000 people reveals how much and in what ways we trust AI in the workplace, how we view the risks and benefits, and what is expected for AI to be trusted. They find that only one in two employees are willing to trust AI at work. Their attitude depends on their role, what country they live in, and what the AI is used for. However, people across the globe are nearly unanimous in their expectations of what needs to be in place for AI to be trusted.

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Subjects: AI, Information Management, Software, Technology Trends

Algorithms are moulding and shaping our politics. Here’s how to avoid being gamed

In a recent paper, Prof. Chantelle Gray coined the term “algopopulism”: algorithmically aided politics. The political content in our personal feeds not only represents the world and politics to us. It creates new, sometimes “alternative”, realities. It changes how we encounter and understand politics and even how we understand reality itself.

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Subjects: AI, Conflicts, Education, Search Engines, Search Strategies

The expanding role of technology in the law firm business model

The premise of this article by COO and legal technologist Kenneth Jones is that individual capabilities and excellence (either legal or technical) standing alone are not enough to ensure long-term, sustainable success. No superstar technologist or lawyer is equipped to do it all, as there are too many specialties and functional roles which need to be filled. Rather, a better approach is to construct team-based, cross-functional units that offer greater operational efficiency while building in layers of redundancy that reduce the potential for surprises, errors, or disruption. This comprehensive and actionable guide validates deploying the cross-functional team approach across the enterprise.

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Subjects: Information Management, KM, Leadership, Legal Profession, Legal Technology, Management, Team Building

ChatGPT is a data privacy nightmare. If you’ve ever posted online, you ought to be concerned

ChatGPT has taken the world by storm. Within two months of its release it reached 100 million active users, making it the fastest-growing consumer application ever launched. Users are attracted to the tool’s advanced capabilities – and concerned by its potential to cause disruption in various sectors. A much less discussed implication is the privacy risks ChatGPT poses to each and every one of us. Just yesterday, Google unveiled its own conversational AI called Bard, and others will surely follow. Technology companies working on AI have well and truly entered an arms race. Uri Gal identifies a significant issue not discussed in the current hype – this technology is fuelled by our personal data.

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Subjects: AI, Information Management, Internet Trends, KM, Privacy

Pete Recommends – Weekly highlights on cyber security issues, December 24, 2022

Privacy and cybersecurity issues impact every aspect of our lives – home, work, travel, education, health and medical records – to name but a few. On a weekly basis Pete Weiss highlights articles and information that focus on the increasingly complex and wide ranging ways technology is used to compromise and diminish our privacy and online security, often without our situational awareness. Four highlights from this week: The Trojan House Source: The Surveillance Technology Oversight Project; Google Takes Gmail Security to the Next Level with Client-Side Encryption; Hunting for Mastodon Servers; and ByteDance [aka TikTok] employees spied on U.S. journalists, audit finds.

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Subjects: Business Research, Cybercrime, Cyberlaw, Cybersecurity, Free Speech, KM, Privacy, Social Media, Technology Trends

10 fatal traps that explain why law firm strategic plans are DOA

Patrick J. McKenna is an internationally recognized author, lecturer, strategist and seasoned advisor to the leaders of premier law firms. McKenna’s deep dive into law firm strategic planning delivers a detailed guide on the major errors to circumvent to establish a winning competitive position going forward.

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Subjects: Communication Skills, Economy, Information Architecture, Information Management, KM, Law Firm Marketing, Leadership, Legal Profession, Management

For 2023, which tech tools might help your firm flourish?

Nicole L. Black’s actionable checklist begins with an end of year review of your law firm’s achievements and challenges to determine issues and new requirements moving forward. The review will include conducting an audit of your workflow and technology to identify process gaps and ensure efficiency and profitability in the new year. When the audit is completed, identify and implement technologies and service providers that will bridge the gaps identified and establish the foundation for success.

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Subjects: Information Architecture, Information Management, KM, Legal Technology

The national library endowment vision must evolve

The LibraryEndowment.org started around nine years ago. A national library endowment would reduce the inequalities of the U.S. library world, especially those tied to geography, class, and race. David H. Rothman shares his personal views on topline issues this project faces moving forward: how libraries could accept money from the super-rich while retaining their independence, and the increasing desirability of national digital library systems funded by the endowment, among other sources.

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Subjects: Education, KM, Librarian Resources

Pete Recommends – Weekly highlights on cyber security issues, November 5, 2022

Privacy and cybersecurity issues impact every aspect of our lives – home, work, travel, education, health and medical records – to name but a few. On a weekly basis Pete Weiss highlights articles and information that focus on the increasingly complex and wide ranging ways technology is used to compromise and diminish our privacy and online security, often without our situational awareness. Four highlights from this week: 2023 Privacy Guide; TikTok allows employees in China to access European data; Public Entities in Nearly Every State Use Federally-Banned Foreign Tech, Report Says; and Malicious App Developer Remains on Google Play.

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Subjects: Big Data, Cybersecurity, Email, Information Management, KM, Privacy, Search Engines, Search Strategies, Social Media, Technology Trends
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