Category «The Tao of Law Librarianship»

Googles A/B Testing Method is Being Applied to Improve Government Operations

Alan Rothman discusses and documents a method of testing used in the private sector that also has significant in public sector applications – the process called “A/B testing.” Users are shown two nearly identical versions of something with one of them containing some slight variation. They are then asked to choose which one they prefer between the two. Rothman references how Google makes extensive use of this testing and design methodology, and also provides insight into how the federal government is implementing the tactics and strategies of this testing to provide more agile and actionable citizen and business related services.

Subjects: KM, The Tao of Law Librarianship

The Tao of Law Librarianship: Reining In Your Inner Change Freak


Connie Crosby is Library Manager at WeirFoulds LLP in Toronto, Canada. She is a regular contributor to Slaw, a co-operative weblog about Canadian legal research and information technology, writes her own self-titled blogs for law librarians. and is the Canadian correspondent on Jim Milles’ law library podcast Check This Out! She is Co-Chair of the Northeast Regional Law Libraries Meeting to be held in Toronto – October 17-21, 2007, and currently serves on the Executive Board of the Canadian Association of Law Libraries.

Subjects: Blogs, Information Management, Law Librarians, Law Library Management, Legal Technology, The Tao of Law Librarianship