Text Analysis Systems Mine Workplace Emails to Measure Staff Sentiments
Giving the processes of observation, analysis and change at the enterprise level a modern spin, is a fascinating new article in the September 2018 issue of The Atlantic, titled What Your Boss Could Learn by Reading the Whole Company’s Emails, by Frank Partnoy. Alan Rothmam summarizes and annotates this article that raises timely and significant issues around privacy, data mining and organizational management. Rothman concludes his review by posing important questions concerning the impact of text analysis data on executive training and development and on employee performance.