In Part 3 of Lorette Weldon’s series she discusses the virtual assistant she created to review with clients the search methods that were covered in face to face customer interactions. Weldon emphasizes that this methodology creates and maintains transparency, enhancing learning and sustaining relationships. Links to Part 1 and Part 2.
Marcus P. Zillman’s guide is a wide ranging and immediately useful listing of tutorial resources and sites on the Internet. This guide will assist you to discover, review and select the most relevant and reliable sources for your requirements, on topics that include: e-training, health sciences and biomedical research, educational opportunities for unemployed workers, effective web searching, statistical data mining, free college and university courses, programming in various open source applications, and technical support, user guides and repair services too!
Nicole C. Engard continues her series on best practices for libraries to leverage open source tools with a guide on publishing tutorials for using library resources. Rather than creating a printed pathfinder, she suggests creating a video tutorial instead, as the learning experience is often more engaging and has deeper impact when users see something done versus reading about it.
Law Firms Increasingly Choose E-Learning to Solve Technology Training Challenges
By Kenneth A. Leeser