Employees are feeling burned over broken work-from-home promises and corporate culture ‘BS’ as employers try to bring them back to the office

As vaccinations and relaxed health guidelines make returning to the office a reality for more companies, there seems to be a disconnect between managers and their workers over remote work. A good example of this is a recent op-ed written by the CEO of a Washington, D.C., magazine that suggested workers could lose benefits like health care if they insist on continuing to work remotely as the COVID-19 pandemic recedes. The staff reacted by refusing to publish for a day. While the CEO later apologized, she isn’t alone in appearing to bungle the transition back to the office after over a year in which tens of millions of employees were forced to work from home. A recent survey of full-time corporate or government employees found that two-thirds say their employers either have not communicated a post-pandemic office strategy or have only vaguely done so. As workforce scholars, Kimberly Merriman, David Greenway and Tamara Montag-Smith are interested in teasing out how workers are dealing with this situation. Their recent research found that this failure to communicate clearly is hurting morale, culture and retention.

Subjects: Communications, Healthcare, KM, Leadership, Management, Telecommuting

The Post-Pandemic Law Practice: What Lawyers Need to Know

Nicole L. Black’s third article in a series discusses the value of an expansive new report from the ABA, Practicing Law in the Pandemic and Moving Forward: Results and Best Practices from a Nationwide Survey of the Legal Profession. The results cover a broad overview of topics ranging from the impact of the pandemic on the legal profession to post-pandemic expectations and recommendations for both legal employers and individual lawyers.

Subjects: Communication Skills, Healthcare, KM, Law Firm Marketing, Legal Profession, Management

Pete Recommends – Weekly highlights on cyber security issues, May 16, 2021

Privacy and security issues impact every aspect of our lives – home, work, travel, education, health and medical records – to name but a few. On a weekly basis Pete Weiss highlights articles and information that focus on the increasingly complex and wide ranging ways technology is used to compromise and diminish our privacy and security, often without our situational awareness. Four highlights from this week: Pentagon Surveilling Americans Without a Warrant, Senator Reveals; What’s Google Floc? And How Does It Affect Your Privacy?; Report: What City Officials Need to Know About Facial Recognition Technology; and Complete guide to selecting a HIPAA compliant email service.

Subjects: Healthcare, Privacy

We spent six years scouring billions of links, and found the web is both expanding and shrinking

More than a quarter of a century since its first commercial use, the growth of the online world is now slowing down in some key categories. A multi-year research project analyzing global trends in online diversity and dominance conducted by Paul X. McCarthy and Marian-Andrei Rizoiu reveals a dramatic consolidation of attention towards a shrinking (but increasingly dominant) group of online organizations. So, while there is still growth in the functions, features and applications offered on the web, the number of entities providing these functions is shrinking.

Subjects: Internet Trends, KM, Privacy, Social Media

Pete Recommends – Weekly highlights on cyber security issues, May 8, 2021

Privacy and security issues impact every aspect of our lives – home, work, travel, education, health and medical records – to name but a few. On a weekly basis Pete Weiss highlights articles and information that focus on the increasingly complex and wide ranging ways technology is used to compromise and diminish our privacy and security, often without our situational awareness. Four highlights from this week: Your Old Phone Number Could Get You Hacked, Researchers Say; Ransomware attack leads to shutdown of major U.S. pipeline system; Google Plans to Automatically Enroll Users In Two Factor Authentication (2FA);

Subjects: Computer Security, Cybercrime, Cybersecurity, Government Resources, Healthcare, Legal Research, Legislative, Privacy, Travel

Pete Recommends – Weekly highlights on cyber security issues, May 2, 2021

Privacy and security issues impact every aspect of our lives – home, work, travel, education, health and medical records – to name but a few. On a weekly basis Pete Weiss highlights articles and information that focus on the increasingly complex and wide ranging ways technology is used to compromise and diminish our privacy and security, often without our situational awareness. Four highlights from this week: Ransomeware Task Force Launches Comprehensive Framework to Combat Ransomware; SSA Inspector General: New Tactics for Government Imposters; FTC Warns the AI Industry: Don’t Discriminate, or Else; and A Better Way to Spot Deep-Faked Satellite Images.

Subjects: Big Data, Criminal Law, Cybercrime, Cybersecurity, Economy, Financial System, Government Resources, Healthcare, Legal Research, Privacy

LLRX April 2021 Issue

Articles and Columns for April 2021 Tips for Managing Remote Employees – Full-time remote work may continue to be with us for some time. Nicole L. Black discusses approaches that forward thinking law firm leaders can use to take advantage of this opportunity and fine tune their management skills for both in-office or remote teams. …

Subjects: KM

Review: Own the Map, by Conrad Samm

Jerry Lawson highly recommends Conrad Saam’s intriguing new book, Own the Map, which encourages lawyers to think about marketing in new and better ways. The author’s primary thesis is that most lawyers should concentrate appealing to potential clients near the lawyer’s location. Saam develops this thesis convincingly, but many will find his sometimes stunningly useful ideas about other aspects of lawyer marketing, like evaluating marketing efforts, even more valuable.

Subjects: Communications, Competitive Intelligence, KM, Law Firm Marketing, Legal Marketing, Search Engines, Social Media

Librarian, Market Thyself

Caren Luckie, Research Attorney at Jackson Walker LLP, acknowledges what so many of us know, that during COVID work from home we have all been very busy, and in many cases, even more than in past years. With no direct, in person contact with customers and clients, Luckie offers proactive ways to build and maintain visibility and value.

Subjects: Communication Skills, KM, Law Librarians, Legal Research Training, Library Marketing, Presentation Skills, Training