Author archives

Senior Consultant - HBR Consulting LLC - Helping law firms and legal departments optimize research and information services to strengthen financial results and improve service delivery in support of organizational objectives.

Why Sole Provider Isn’t Really A Thing and I’m Not Going to Say It Any More

Marcia Burris synthesizes and re-frames the long standing concept of a sole source provider for legal research services.

Subjects: Law Librarians, Legal Research, Legal Technology, Libraries & Librarians, Library Marketing, Online Legal Research Services

Evolution of Service Models in the New Law Library

Marcia Burris addresses the critical issues that impact how user-leveraged and expert-leveraged service models are changing the role of librarians, inclusive of the application of greater subject matter expertise and a pro-active approach to meet firm information needs.

Subjects: Uncategorized