Why Sole Provider Isn’t Really A Thing and I’m Not Going to Say It Any More
Marcia Burris synthesizes and re-frames the long standing concept of a sole source provider for legal research services.
Author archives
Senior Consultant - HBR Consulting LLC - Helping law firms and legal departments optimize research and information services to strengthen financial results and improve service delivery in support of organizational objectives.
Evolution of Service Models in the New Law Library
Marcia Burris addresses the critical issues that impact how user-leveraged and expert-leveraged service models are changing the role of librarians, inclusive of the application of greater subject matter expertise and a pro-active approach to meet firm information needs.