Jocelyn Stilwell-Tong, Law Librarian, California Court of Appeal, Sixth Appellate District, has determined that although free AI online is useful, the developing products from major legal research platforms show great promise. These paid products control for issues like hallucinations, and provide citations supporting their work so a researcher can confirm the accuracy and context of the materials the AI is pulling from. Issues surrounding data governance (what the company does with your uploaded material and search history) can be controlled by contract, and the legal vendors understand that this is a concern for most legal clients.

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