Category «KM»

Text Analysis Systems Mine Workplace Emails to Measure Staff Sentiments

Giving the processes of observation, analysis and change at the enterprise level a modern spin, is a fascinating new article in the September 2018 issue of The Atlantic, titled What Your Boss Could Learn by Reading the Whole Company’s Emails, by Frank Partnoy. Alan Rothmam summarizes and annotates this article that raises timely and significant issues around privacy, data mining and organizational management. Rothman concludes his review by posing important questions concerning the impact of text analysis data on executive training and development and on employee performance.

Subjects: AI, Data Mining, Email, Employment Law, KM, Privacy, Technology Trends

Exploring the global LegalTech ecosystem

Fueled by a combination of mushrooming LegalTech startups, an increasing interest from corporate legal departments, law firms looking into LegalTech strategies and most importantly, the legal media, LegalTech has come in the legal industry’s mainstream consciousness. Headline grabbing articles like “Machines are going to replace lawyers” or “Robo-lawyers are here to take your jobs” have become du jour. As an industry analyst, Eric Chin goes beyond the buzz to explore the state of the global LegalTech market by gauging size, funding and corporate activities across different jurisdictions.

Subjects: KM, Law Firm Marketing, Legal Technology, Technology Trends

My Non Life

Zena Applebaum, Corporate Strategy, Competitive Intelligence, Legal Industry Professional speaks directly to all the professionals who serve their respective organizations with many faceted skills and mission critical expertise, delivering transparent and accountable value to internal and external customers, all while shouldering the designation of a “non-lawyer.”

Subjects: KM, Law Librarians, Legal Marketing, Legal Research, Legal Technology

The Case of the Torn Presidential Record and the Future of Its Library

Brandon Wright Adler addresses the destruction of Presidential documents and records brought to our attention this past week in a rather startling article published by Politico – “The president’s unofficial ‘filing system’ involves tearing up documents into pieces, even when they’re supposed to be preserved.” As law librarians, we clearly understand the duty and responsibility to uphold the Presidential Records Act and to advocate that all such documents remain available to the public and researchers.

Subjects: Digital Archives, Freedom of Information, Government Resources, KM, Legal Research

Correcting The Legal Industry’s Bad Turn On Lean Thinking

Ken Grady’s commentary focuses on the challenges to successfully operationalizing “lean” in the legal sector. He states – “to understand why lean thinking is struggling in the legal industry, we need to understand who is teaching lean. Most of the people who “teach” lean in the legal industry have little experience implementing lean. They have read books, consulted, taught, and advised, but they haven’t been on the front lines doing thousands of hours of lean.”

Subjects: KM, Legal Profession

Misinformation Overload

Librarian John Hubbard’s extensively documented article is timely and prescient, with its first publication on March 9, 2017 prior to: the release of James Comey’s book; a long series of departures from the White House and even more from Congress; with a backdrop of a rising storm of controversy about purported misconduct by the current U.S .President – in the decade prior to his election and during his campaign. Hubbard’s introduction: “We live in uncertain times. With big data and a boom in our ability to transmit ideas comes a seemingly greater amount of erroneous information, and therefore the need for everyone to be able to properly identify, discredit, and prevent the spread of falsehoods. What follows is a tour of how much the misrepresentation of reality pervades our world (from whimsical pranks and well-intentioned hoaxes to full-blown propaganda intended to defraud and manipulate), concluding with a discussion of tactics for taking a rational and scientific view so that we may both decrease our susceptibility and improve our ability to detect misinformation.”

Subjects: Communications, Ethics, Internet Trends, KM, Social Media

Our “Small” Project with a Big Impact: Littler’s Knowledge Desk, A Case Study

Cynthia L. Brown, Director Research Services at Littler Mendelson P.C. discusses the firm’s one-stop-shop for all KM and library research inquiries and needs – the Knowledge Desk. The Knowledge Desk is available to all Littler attorneys and staff for any legal research, traditional library resources, KM requests or questions concerning the legal training group Littler Learning Group (LLG). Via the Knowledge Desk, attorneys are connected to subject matter experts, a vast collection of databases, print materials, practice groups, internal work product and proprietary data collections, through which our team can search efficiently to locate exact information.

Subjects: KM, Libraries & Librarians, Library Marketing, Reference Services

Stagnation And The Legal Industry (Part 2) What Real Transformative Change Could Look Like

In his article Ken Grady describes one possible future for the legal services that embodies radical transformation. He bases this new paradigm on Elon Musk’s premise: the only things unchangeable are the laws of nature. In the case of your law practice this means that regulations, custom, habits, and processes and procedures are all the focus of actionable change. Grady suggests specific ways that the innovative use of current technology and how you approach your work and client services can effectively and positively impact the not too distant future of your profession.

Subjects: AI, Case Management, E-Discovery, KM, Law Firm Marketing, Legal Profession, Legal Research, Legal Technology