This article by Ron Friedmann reviews the history of and logic behind legal outsourcing. It then outlines some of the current legal outsourcing options. A detailed discussion of each option is not possible in one article. Instead, the final section takes a close look at one, outsourcing secretarial and word processing tasks.
At a February 2007 large law firm knowledge management meeting, a panel of four KM professionals and the audience discussed best practices and the connection to KM. This article by Ron Friedmann reports the highlights of the discussion at that meeting.
Ron Friedmann and Joy London have been tracking legal market outsourcing and offshoring since 2005, and offer their insights into how this market will expand in the future.
Pragmatic Approaches to Knowledge Management
By Ron Friedmann, Prism Legal Consulting, Inc.