Author archives

Heather Colman is a Knowledge Management Specialist at Hicks Morley with specialized expertise in law firm information management. Heather works closely with lawyers and information technology specialists to develop state-of-the-art solutions for managing and sharing knowledge and work product, with a special focus on Web 2.0, Enterpise 2.0 and social networking tools. Heather has a Masters of Library Science from the University of Toronto and a Masters Certificate in Project Management from the University of Ontario Institute of Technology.

Navigating the Enterprise 2.0 Highway

Heather Colman provides an overview of Hicks Morley’s implementation of ThoughtFarmer, an Enterprise 2.0/wiki style intranet platform, one year ago. Despite a few growing pains, she describes how the application was successful at meeting the primary objectives to decentralize content updates and increase knowledge sharing and collaboration within the firm.

Subjects: Email, Features, Intranets, KM, Law Firm Marketing, Legal Research, Legal Technology, Litigation Support, Technology Trends, Wiki

Collaboration Through Wikis at Hicks Morley

Heather Colman explains how wikis were an ideal KM solution for her law firm. Quick and easy to set up, requiring little IT support, wikis support central data repositories and provide features including search capabilities, email, RSS, and also allow users to create a taxonomy of subject tags to classify information.

Subjects: Case Management, Information Architecture, Information Management, Information Mapping, KM, Law Firm Marketing, Legal Technology, Technology Trends, Wiki
CLOSE
CLOSE